Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to TranslatorOS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you access or use our services (the "Services").

By using TranslatorOS, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services.

2. Information We Collect

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include:

  • Identity Data: First name, last name, and profile pictures.
  • Contact Data: Email address and billing address.
  • Financial Data: We do NOT store full credit card numbers. Payments are processed securely by third-party processors (PayPal).
  • Business Data: Client names, project details, invoices, and files you upload to the platform.

B. Usage Data

We automatically collect information on how the Service is accessed and used, including your IP address, browser type, device information, and pages visited for security and analytics purposes.

3. How We Use Key Information

  • To provide and maintain the Service (e.g., authenticating your account).
  • To process your subscription payments and generate invoices.
  • To allow you to manage your own translation clients and projects.
  • To monitor the usage of the Service for security and fraud prevention.
  • To communicate with you regarding updates, security alerts, and support.

4. Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our Service:

  • Google Cloud (Firebase/GCP): For hosting, database storage, and file storage.
  • PayPal: For secure payment processing.
  • Google Analytics: For understanding website traffic (anonymized).

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Retention & Security

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We use industry-standard encryption (SSL/TLS) for data in transit and secure database storage for data at rest. Access to your account is protected by authentication protocols. However, no method of transmission over the Internet is 100% secure.

6. Your Data Rights

You have the right to access, update, or delete the information we have on you. You manage your data directly within your account dashboard.

  • Access & Update: You can edit your profile, client lists, and project data at any time.
  • Data Portability: You can export your invoices and project data.
  • Deletion: You can delete your account permanently via the "Danger Zone" in your Account Settings. This action is irreversible.

7. Cookies

We use cookies to maintain your session and improve your experience. For more detailed information, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us via our contact form.